PAYMENT

ONLINE - Just browse our online shop and add any items you wish to buy to the shopping basket. After checkout, you will be given an option of how to pay. If you wish to make an online Debit or Credit Card payment, click on ''continue'' under the paypal heading. This will direct you to Paypals secure payment site. Click on continue where you see the ''card symbols'' on the bottom left of the page. From then on you will be able to enter your card details securely.
YOU DO NOT NEED A PAYPAL ACCOUNT. YOU CAN PAY BY DEBIT OR CREDIT CARD.

TELEPHONE - We also accept card payments by telephone on 0121-323-4343

POST - Alternatively you can send a cheque to our address at:
Natty Accessories
Mitchells Art & Craft Centre
Weeford Road,
Sutton Coldfield,
West Midlands
B75 6NA

... made payable to ''Natty Accessories''.

DELIVERIES

We aim to post all orders out 1st Class on the next working day, but please allow up to 7 days for delivery to allow for postal delays and busy periods.

If you would like to choose a gift for someone else, we will gift wrap it and post it to an alternative address with your own personal message FREE ! Just fill in the alternative address in the ''delivery address'' details at checkout.

RETURNS

In the rare event that you are not happy with your purchase, you may return the item in it's original condition and packaging, within 7 days of receipt.
You will be refunded by the same method used in the original purchase transaction. Please note P&P costs are not refundable.
Please contact us by telephone or email to notify or discuss any returns.

SERVICE

At Nattys we have a team of girls who are dedicated to providing an excellent service for our customers and we will always do our best to help you find what you're looking for in a freindly and helpful way. If you have any questions or concerns please feel free to call us at the shop any time between 10am and 5pm, 7 days a week.

All prices shown are inclusive of VAT.