Question & Answers
Who makes Natty handmade jewellery ?
All of these pieces are carefully made by owner Lynne and most are one-off designs. You may see a similar design but each one will be individual and made with different materials.
If I see a necklace that I like, can you make matching earrings ?
With most of our own jewellery pieces we can make earrings to match or co-ordinate.
I dont have my ears pierced, can you change earrings to clips ?
Yes ! Most of our earrings can be altered to a simple silver plated clip fitting.
Why cant I change the quantity on my order?
Because we like to keep updating and adding new things to our store, we only buy in small quantities. If you require more than one of an item please email us through the contact page as we may have extra stock but my advice is get it when you see it !
What happens when I get to checkout ?
You will be directed to a secure payment page where you will have the option to pay direct by Debit or Credit card. If you don't want to use this method, that's ok, we will contact you by email or phone to arrange payment.
Will my payment details be safe ?
Your card details are processed through PAYPAL using a secure server which has128 bit encryption. Sensitive information, like your card details, are protected with state of the art encryption so your details are not available to anyone, even the seller. Please be assured, PAYPAL is used safely by millions of people worldwide every day.
If you have any further questions, please do not hesitate to ask, either by phone or email. TEL:0121-323-4343 or firstname.lastname@example.org